Money Back Guarantee & Return Policy
The BergaOne Guarantee
100% No-Risk Promise. Order right now with confidence. Try BergaOne for 30 days and if it doesn't work for you, you'll get your money back! There is absolutely no-risk in giving it a try. BergaOne strives to keep you totally fulfilled and gratified, which is why we offer a 30-day, money back guarantee. If at any point you decide you are not satisfied, remember you are protected by the highest standard 100% money-back guarantee.
These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Returning BergaOne without complying with our policy will unfortunately deem your transaction non-refundable. After complying with the steps below, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.
To be considered for reimbursement, purchased products may be opened or unopened and must be in the original packaging. To return a product, you must do the following: Submit a return request at https://shop.bergaone.com/pages/returns within 30 days of purchase (Product issues not declared within 30 days of purchase are not entitled to a refund). You will be emailed a Return Authorization (RA) number. To receive your refund, you must postmark your return within 30 days of purchase. Be sure to clearly write the return authorization (RA) number on the outside of the package. Our shipping department does NOT accept any packages without an RA number. Customer pays for return shipping.
Address the return package to: Neuliven Health, Inc., 10171 Pacific Mesa Blvd, Ste 302, San Diego, CA 92121. Packages marked return to sender or refused will only be accepted with a valid RA number written on the package. Upon receipt of your returned product with a valid RA number, a refund of the product price will be issued to the original payment method used to place your order. Please allow 3-5 business days for your financial institution to fully process the refund.