Do You Have Any Questions?

We listed some of the most common questions below. Please don’t hesitate to contact us if your questions haven’t been resolved below.

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All FAQs

Using BergaOne

How should I start taking BergaOne?

Take 2 capsules once-daily with a meal. As with any dietary supplement, talk with your doctor before using BergaOne.

Can I take BergaOne with any meal?

Yes.

Would I benefit from taking more than the recommended amount?

Perhaps. Depending on your individual situation, taking more than the recommended daily amount may help you reach your cholesterol goals. Of course, you should first consult your doctor.

Should I take BergaOne every day?

Yes. The nutritional support from BergaOne diminishes if you take less than the recommended daily amount because the ingredients cannot be stored by your body. And unlike a drug, a natural supplement requires time to do its work.

Who should not take BergaOne?

BergaOne is not recommended for those who are under 18, pregnant, or nursing. Please, talk with your doctor before using BergaOne.

Can I take BergaOne even if I don’t have immediate cholesterol concerns?

Yes. BergaOne can also help people who feel they could have cholesterol issues in the future (based on their current health or their family history).

Have the ingredients in BergaOne been researched?

Yes. The ingredients in BergaOne are supported by 189 clinical and lab studies since 1976.

BergaOne Ingredients, Quality, and Safety

Is BergaOne free of dairy, egg, gluten, sodium, stimulants, sugar, artificial flavors, or preservatives?

Yes.

Have the ingredients in BergaOne been researched?

Yes. The ingredients in BergaOne are supported by 189 clinical and lab studies since 1976.

Is BergaOne FDA approved?

No. Because it’s not a drug, BergaOne is regulated by the FDA as a dietary supplement.

Does BergaOne require a prescription?

No.

Does BergaOne have any side effects?

No.

Can I take BergaOne with medications?

As with any dietary supplement, please talk with your doctor before using BergaOne.

Is BergaOne high quality?

Yes. BergaOne is manufactured in a Good Manufacturing Practices (GMP) facility audited and registered in compliance with NSF/ANSI Standard 173-2008, Dietary Supplements, Section 8. These requirements are consistent with the published GMP regulation for dietary supplements as defined in 21 CFR § 111, which was published by the FDA in May 2007.

Where is BergaOne made?

BergaOne is made in the U.S.A.

Is BergaOne easily absorbed?

Yes. BergaOne meets all disintegration standards and is designed to be efficiently absorbed.

How should I store Glucocil?

BergaOne should be stored in a cool, dry place.

Ordering BergaOne

What credit and debit cards does Neuliven Health accept?

We accept the following payment methods: Visa, MasterCard, American Express, Discover. For your added convenience, we also accept Apple Pay, Amazon Pay and PayPal.

How can I be sure my order has been received and shipped?

Once you click “submit order” on the final shopping cart page, an “Order Confirmation Email” will be sent to the email address that you provide on the shopping cart page. Once we have shipped your order, an “Order Shipment Email” will be sent.

If I choose Subscription, can I change, delay, or cancel my order at any time?

Yes.

When will my package arrive?

Your package will arrive within 3-5 business days via United States Postal Service Priority Mail.

What do I do if there is a shipping or delivery error?

Should you experience any problems with your order, please contact Neuliven Health Customer Service within 30 days of purchase, so that we may correct it in a timely manner.

Can I return the product?

Yes. Every supply of BergaOne comes with our 30-day Money Back Guarantee. If BergaOne does not meet your expectations, you can return it within 30 days of the order date for a full refund of the product price.

What are the details of the 30-day Money Back Guarantee?

To be considered for reimbursement, purchased products may be opened or unopened and must be in the original packaging. To return a product, you must do the following: Submit a return request at https://shop.bergaone.com/pages/returns within 30 days of purchase (Product issues not declared within 30 days of purchase are not entitled to a refund). You will be emailed a Return Authorization (RA) number. To receive your refund, you must postmark your return within 30 days of purchase. Be sure to clearly write the return authorization (RA) number on the outside of the package. Our shipping department does NOT accept any packages without an RA number. Customer pays for return shipping.

How can I reach Neuliven Health Customer Service?

For fastest response, please call Neuliven Health Customer Service toll-free 1-800-322-1389, Monday – Friday, 9 am – 5 pm Pacific Time. Or, email customerservice@neulivenhealth.com.

Does Neuliven Health have other products besides BergaOne?

Yes.  For people with blood sugar concerns, Neuliven Health has Glucocil (www.Glucocil.com):
- Targets sugar absorption, sugar production, and sugar uptake
- Made with 14 natural ingredients backed by 144 research studies
- Proprietary mulberry leaf extract reduces post-meal spikes an average of 44% and reduces carb and sugar absorption an average of 21%
- Helping people promote normal blood sugar naturally since 2008
- The leader in online reviews, with 3 out of 4 saying it works for them
- In stores like GNC, RiteAid, and Vitamin Shoppe since 2008
- 30-day money-back guarantee

Can I get reimbursed for BergaOne?

You may qualify for reimbursement if you have a Flexible Spending Account (FSA) and your healthcare practitioner provides a written directive for BergaOne. With your order, Neuliven Health provides a receipt, which should be submitted along with an FSA claim form. Check with your FSA Administrator or Human Resources department.

Other Information

I’m a healthcare practitioner, and I would like more information about BergaOne. Whom should I contact?

We welcome your inquiry. Please email medicalaffairs@neulivenhealth.com

Whom do I contact about wholesale or retail distribution of BergaOne?

Please email our distribution program manager at distribution@neulivenhealth.com

Who is your media contact?

Please email our media contact at media@neulivenhealth.com

Whom do I contact about becoming a BergaOne affiliate?

Please email our affiliate program manager at affiliates@neulivenhealth.com

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